Our Services & Support
Elnour has clearly planned from the early beginning to provide a high quality level of service & support, thus it has heavily invested over the past 20 years in training its staff in the latest software and hardware products from many of the world's leading manufacturers.
elnour has currently state-of-the-art service centers in Egypt through all locations to provide the highly possible level of quality for its most valuable assets – vendor partners & clients – across the entire region. These centers are certified & authorized service providers for a host of multinational brands including Acer, BenQ, Dell, Gigabyte, HP, Samsung and Toshiba.
The service center department is managed by professional people force of over 50 certified engineers & technicians offering wide range of solutions including: In warranty & Post warranty services, On-Site service, Maintenance contracts, Selling extended warranty & parts and Network & Security Solutions.
Managing the IT infrastructure & operations can prove to be an expensive affair, not just for the hardware & software cost, but also the human resources required to manage it all. Ensure’s IT outsourcing service takes care of the entire spectrum of activities for your business in an efficient & cost-effective way. Our award-winning support teams and team leads are trained & experienced in managing some of the most complex IT environments.
Our team of experts not only take control of your existing infrastructure, but also optimize it to give you an ever-evolving IT system, that’s secure, robust, reliable and efficient through an SLA based service process that has been recognized by some of the biggest IT manufacturers in the world.